Refinancing Your Car with Caribou? See the Advantages of Caribou Financial

This was the first time I tried Caribou, not without hesitation, but they were offering what appeared a good deal at a lower rate of interest and costs than their competition. There were quite several exchanges with their assigned agent, Michael (Mike) Ruiz, the usual shuffling of documents, but Mike helped me all the way, patiently, politely, and thoroughly. Everything went well and was executed as promised. I am delighted and recommend both Mike and Caribou without reservation!

Nina was Great! I was looking for a place to refinance my auto loan. I didn't want to do it really because I didn't want to do anything that was going to be high stress, long wait times, and really had no idea what I was going to be getting myself into. Nina was so helpful, explained everything to me, and within a few days they had the funding and everything was completed! Thank you Nina and everyone at Caribou for making this a great experience!

Process was very easy and the customer service very knowlege about product

Nina was sooooo patient with me during my refinancing process. She was able to keep calm explaining all my questions and clearing my doubts. She’s pleasant and it was great working with her.

I worked with Nina, she was a pleasure to work with. She answered all my questions in great detail and walked me through the process. It was a straight forward and smooth experience. I was able to get a much better interest rate on my auto loan.

We eventually got our son's car refinanced after some hoops to jump through (only fair). Luke Nelson worked with us and it was a positive interaction. Highly recommend Luke and Caribou for refinance needs.

My efficient loan officer was very knowledgeable and made sure I was aware of each step during the refinancing process.

Great customer service. The entire process went very smooth and easy. Very quick funding.

Special thanks to Mr Kurt Zoeger, he did the process so easy , very clear all the information he shared with me.How fast and everything went thru.

I recently applied for a refinance through Caribou, the loan officer Tyler Reidenbaugh worked with me through the application process and had me approved in the blink of an eye!! Unfortunately I was unable to follow through on the process at this time, but if in the future if I am in the market for a refinance I will definetly contact Caribou and Tyler, excellent service and he will work with you through the entire process. I would highly recommend Caribou, they are a great company as I had another vehicle refinanced through them. They truly are a five star organization!

Took a littler longer than I expected. But the process was easy and straightforward.

Made the process very easy to understand and follow.

Overall I saved money by this refinance and I thought the process was fairly easy and straightforward. Arthur Scott was my POC and he was always available to help or explain what needed to be done next. You could also tell that he was good at his job and had a lot of expertise in his field. For me, Caribou was a positive process that was also one of the easier third party processes I have dealt with so far.

Terrible company. I mailed my title in and then they sent me the final paperwork, which had fees higher than anticipated. I attempted to cancel and get my title back, but haven't received my title! Edit- someone contacted me and resolved the issue.

Easiest refinance ever!

WOW! Simply amazing! I have dealt with many loan companies throughout my life and I can honestly say this has been hands down my best experience. Arthur Scott…. This man is a professional. From start to finish he made the entire process simple. Explaining everything from start to finish and in about 4 days my loan was funded. I can’t say enough about his kindness, attention to detail. And most importantly in my opinion was how he interacted and didn’t just treat me like some other customer. Thank you so much Arthur. And thank you Caribou!! I’ll be saving over $200.00 a month on my new truck payment and paying about $15,000 less in interest. Don’t hesitate to give them a call!

excellent service. They walk me trough all the process and was very helpful

Loan officer was amazing. Everything was very simple and he talked me through the entire process.

My Lead Loan Officer Nina Tapias I would say was extremely help and friendly. I was nervous about the process in the beginning but she made it easy and comfortable. Really great job she did when it came to help me through the process. Very professional!!!!

Fast and Effective with shortest term with lower interest and payments

Terrible experience! was working with them on a refi but their loan officer (dont wana get him in trouble) mentioned that half the company was laid off and he himself wouldnt recommend refing with the company because of that and shady practices like the insane $400 fee for being a middleman. oh well, i will go directly to the credit union!

Convoluted is an understatement. If you happen to deal with Brian, prepare yourself for resending the same documents and retaking dozens of photos of your i.d although every picture sent all information is clearly visible. I’m fed up with Carabou’s hoops. Save yourself the trouble and deal with the lender directly.

Nina from Caribou was very helpful and was very quick to respond to my questions.

Horrid, still submitted my hard pull after many requests not to. Had to contact Transunion and Tower Federal Credit Union(their main go to). To do a reversal with my proof. The 1 day deal was 10 days. Maybe the hardest place to contact in the world. The $400 fee they charge you can be waived if you go directly to Tower Federal Credit Union yourself with Caribou.

The process was easy and My Agent Was very Helpful and always available if I had a question. Thank You Arthur Scott for making this process easy for me!

Caribou did a great job in finding me a lower interest rate and payment but fees were extremely high and not informed about fees until end of process. This process was also very time consuming with a lot of back and forth. Communication was not great with officer as there were several issues with documents that I was not informed of and had to reach out to get and update that further actions were needed in which I think made the process take longer than it needed. Overall it seems as though once you sign and commit to your new contract, the customer service declined and you were no longer a priority.

I was looking to refinance my car, I found out Caribou and gave it a try. It was quick and easy Mr Arthur Scott walked me through from start to finished, after a week of sending and signing documents I got approved and funded. Good job and well done!

I sent everything needed to refinance my car loan and Colby was very helpful in getting approved and was always available if I had any questions.

The application process was easy, and the loan officer was great at communicating the next steps. the whole process, from the application to the funding, took two weeks. My interest rate, as well as my monthly payments, went down.

Refinanced my truck through Caribou. Arthur was great to work with, He kept in contact through the whole process and made it as easy as could be. I would certainly do it again in the future. Everything was completed in about 3 business days.

What made my experience great is I had a really nice person to help me in refinancing my loan I thank Arthur Scott from Caribou he was a great person to work with he told me all the information I needed for my application he was a great help thanks Arthur Scott for making my experience great. Arithia W Calhoun

I wanted to refinance because I had a high interest and long term so I wanted to decrease both. I knew by doing so this would increase my monthly payment significantly which I was ok with. During the signing process my agent really pressured me for more add-ons out of "concern" for me which would have increased my payment even more. I saw through his sales tactics but more gullible or desperate people may not have. Then in signing the contract I found out I had been signed up for auto pay without my knowledge. When I brought it to the agents attention I was told not having it would increase my interest rate which was I was never told. The up-sell attempt and dishonesty I would not recommend this company.

Arthur Scott kept me updated throughout the refinance process. I got the rates I was looking for and it will save me $4500 in interest over the life of my loan.

Arthur was extremely helpful! He facilitated every step. From reaching out immediately after I had applied to answer my questions, to the paperwork needed to be complete, to finally guiding me thought the final steps of my approval. Thank you so much!!!

Caribou made it easy for me to refinance my vehicle to a lower interest rate and payment! Everyone was very professional! Eric made it so simple for me and the customer service was outstanding! Thank you!

We wanted to refinance our vehicle because our old lender kept making mistakes and providing poor service. Not only did Caribou provide excellent service, but they helped us lower our rate, term and payment! What a nice surprise and a great experience!

Everyone I have spoken with during my refi process has being amazingly nice and helpful. I had been devoting doing a refi for a while due to a high monthly payment. I did some research and found Caribou. I have had a very pleasant experience with them thus far.

Nina Tapias was very helpful in getting me a good interest rate on refinancing my car loan. She helped me every step of the way. I’m very satisfied!

I had a great experience due to Nina. She was very thorough when explaining the process. She was there every step of the way helping guide me through it. Thanks again Nina! 10/10 recommend 🙌

I liked the fact that a much better interest rate was obtained, however it did take longer than I thought in underwriting, and CSR could have had better communication explaining the extended period of time it took. Finally, was not advised the anount of finder's fee to Caribou. But, the new interest rate makes everything better!

Chris provided horrible customer service and onboarding experience. On this experience alone, I do not think I will ever use Caribou again which is a shame.

The auto refinance experience with Caribou was quick and easy. Fill out a form online, get an email and a call within a couple of days, and boom, new car low payment in a couple of weeks. They did all the heavy lifting, were pleasant, helpful, and informative in all our interactions, and I still feel like I got a great deal. Win-win.

Seriously easy process. I saved 7% from my loan I just got a month ago at the dealership. Can't recommend enough. Good customer team. Very good experience!

This was the best experience I've ever had when it came to a loan. Arthur was very personable and professional. He explained things thoroughly and answered all my questions honestly. I would recommend him to family and friends. Thank you Arthur

The refinance experience was easy. The representative was friendly and knowledgeable. The rate and terms are great. I recommend using Caribou for your refinance needs. Jaki Brown

Nina was helpful and walked me through the whole process. She took extra time and communicated with me later into the evening then I would have expected because of the hours I worked she kept the process on track and help me complete all of the paperwork within time limit for getting the process done

My experience with Caribou exceeded my expectations. Everything was so easy and went super quick. Communication took place throughout the entire process and my loan officer was so informative and kind. Would definitely recommend.

Hi! I just recently refinanced with Caribou. Joey was very wonderful, proffesional, and kind when walking me through the refinancing process. I was able to get a cheaper monthly payment, and a better interest rate at the same time. I am very appreciative with how stress free this whole process was.

I will like to start off by saying my extwas great! Nina was very helpful she answered all my questions, and made the process so easy. I give this expression a 10/10 best decision I made.

I am very happy that I chose Caribou for my auto refinance because my entire process when smoothly thanks to Danny D. Danny at Caribou was very helpful and answered all my questions promptly. If you are looking to refinance your vehicle you will be in good hands with Caribou.