Refinancing Your Car? Find the Best Auto Refinancing Companies and Car Loan Lenders

Loan officer was amazing. Everything was very simple and he talked me through the entire process.

My Lead Loan Officer Nina Tapias I would say was extremely help and friendly. I was nervous about the process in the beginning but she made it easy and comfortable. Really great job she did when it came to help me through the process. Very professional!!!!

Fast and Effective with shortest term with lower interest and payments

Terrible experience! was working with them on a refi but their loan officer (dont wana get him in trouble) mentioned that half the company was laid off and he himself wouldnt recommend refing with the company because of that and shady practices like the insane $400 fee for being a middleman. oh well, i will go directly to the credit union!

Convoluted is an understatement. If you happen to deal with Brian, prepare yourself for resending the same documents and retaking dozens of photos of your i.d although every picture sent all information is clearly visible. I’m fed up with Carabou’s hoops. Save yourself the trouble and deal with the lender directly.

Nina from Caribou was very helpful and was very quick to respond to my questions.

Horrid, still submitted my hard pull after many requests not to. Had to contact Transunion and Tower Federal Credit Union(their main go to). To do a reversal with my proof. The 1 day deal was 10 days. Maybe the hardest place to contact in the world. The $400 fee they charge you can be waived if you go directly to Tower Federal Credit Union yourself with Caribou.

The process was easy and My Agent Was very Helpful and always available if I had a question. Thank You Arthur Scott for making this process easy for me!

Caribou did a great job in finding me a lower interest rate and payment but fees were extremely high and not informed about fees until end of process. This process was also very time consuming with a lot of back and forth. Communication was not great with officer as there were several issues with documents that I was not informed of and had to reach out to get and update that further actions were needed in which I think made the process take longer than it needed. Overall it seems as though once you sign and commit to your new contract, the customer service declined and you were no longer a priority.

I was looking to refinance my car, I found out Caribou and gave it a try. It was quick and easy Mr Arthur Scott walked me through from start to finished, after a week of sending and signing documents I got approved and funded. Good job and well done!

I sent everything needed to refinance my car loan and Colby was very helpful in getting approved and was always available if I had any questions.

The application process was easy, and the loan officer was great at communicating the next steps. the whole process, from the application to the funding, took two weeks. My interest rate, as well as my monthly payments, went down.

Refinanced my truck through Caribou. Arthur was great to work with, He kept in contact through the whole process and made it as easy as could be. I would certainly do it again in the future. Everything was completed in about 3 business days.

What made my experience great is I had a really nice person to help me in refinancing my loan I thank Arthur Scott from Caribou he was a great person to work with he told me all the information I needed for my application he was a great help thanks Arthur Scott for making my experience great. Arithia W Calhoun

I wanted to refinance because I had a high interest and long term so I wanted to decrease both. I knew by doing so this would increase my monthly payment significantly which I was ok with. During the signing process my agent really pressured me for more add-ons out of "concern" for me which would have increased my payment even more. I saw through his sales tactics but more gullible or desperate people may not have. Then in signing the contract I found out I had been signed up for auto pay without my knowledge. When I brought it to the agents attention I was told not having it would increase my interest rate which was I was never told. The up-sell attempt and dishonesty I would not recommend this company.

Arthur Scott kept me updated throughout the refinance process. I got the rates I was looking for and it will save me $4500 in interest over the life of my loan.

Arthur was extremely helpful! He facilitated every step. From reaching out immediately after I had applied to answer my questions, to the paperwork needed to be complete, to finally guiding me thought the final steps of my approval. Thank you so much!!!

We wanted to refinance our vehicle because our old lender kept making mistakes and providing poor service. Not only did Caribou provide excellent service, but they helped us lower our rate, term and payment! What a nice surprise and a great experience!

Everyone I have spoken with during my refi process has being amazingly nice and helpful. I had been devoting doing a refi for a while due to a high monthly payment. I did some research and found Caribou. I have had a very pleasant experience with them thus far.

Nina Tapias was very helpful in getting me a good interest rate on refinancing my car loan. She helped me every step of the way. I’m very satisfied!

I had a great experience due to Nina. She was very thorough when explaining the process. She was there every step of the way helping guide me through it. Thanks again Nina! 10/10 recommend 🙌

I liked the fact that a much better interest rate was obtained, however it did take longer than I thought in underwriting, and CSR could have had better communication explaining the extended period of time it took. Finally, was not advised the anount of finder's fee to Caribou. But, the new interest rate makes everything better!

Chris provided horrible customer service and onboarding experience. On this experience alone, I do not think I will ever use Caribou again which is a shame.

The auto refinance experience with Caribou was quick and easy. Fill out a form online, get an email and a call within a couple of days, and boom, new car low payment in a couple of weeks. They did all the heavy lifting, were pleasant, helpful, and informative in all our interactions, and I still feel like I got a great deal. Win-win.

Seriously easy process. I saved 7% from my loan I just got a month ago at the dealership. Can't recommend enough. Good customer team. Very good experience!

This was the best experience I've ever had when it came to a loan. Arthur was very personable and professional. He explained things thoroughly and answered all my questions honestly. I would recommend him to family and friends. Thank you Arthur

The refinance experience was easy. The representative was friendly and knowledgeable. The rate and terms are great. I recommend using Caribou for your refinance needs. Jaki Brown

Nina was helpful and walked me through the whole process. She took extra time and communicated with me later into the evening then I would have expected because of the hours I worked she kept the process on track and help me complete all of the paperwork within time limit for getting the process done

My experience with Caribou exceeded my expectations. Everything was so easy and went super quick. Communication took place throughout the entire process and my loan officer was so informative and kind. Would definitely recommend.

Hi! I just recently refinanced with Caribou. Joey was very wonderful, proffesional, and kind when walking me through the refinancing process. I was able to get a cheaper monthly payment, and a better interest rate at the same time. I am very appreciative with how stress free this whole process was.

I will like to start off by saying my extwas great! Nina was very helpful she answered all my questions, and made the process so easy. I give this expression a 10/10 best decision I made.

I am very happy that I chose Caribou for my auto refinance because my entire process when smoothly thanks to Danny D. Danny at Caribou was very helpful and answered all my questions promptly. If you are looking to refinance your vehicle you will be in good hands with Caribou.

When you do something you don't do too often, like refinance a car, you want to be in the hands of somebody who knows what they're doing. Someone who's responsive, professional, and knowledgeable. Arthur Scott from Caribou is one of those people. The process was fast and efficient, done mostly via email or text message. I'd gladly do business with Mr. Scott and Caribou again, when the need arises. Thank you!

Nina Tapias, the Loan Agent is phenomenal. She was patient answered all of my questions. Gave stellar customer service and had great communication. Most importantly saved me money.

Shaloom Useche did a great job in communicating with me in everything I needed to do and made my paperwork process and refi super easy and convenient! She is prompt at returning my texts and phone calls, and was clear in any questions I needed answered. They got me a great reduction in my rate as well

The person I spoke with was absolutely rude and not empathetic about the situation at all. He was laughing and being extremely rude about it. Told me to “make more money or you know get a parent or co-signer” in the most nonchalant manner. He almost insinuated his manager was laughing too. Even if I did go “make more money or you know go get a parent or co-signer” I wouldn’t dare come back to your business. First impressions are everything and you certainly blew it.

My loan officer was Shaloom Useche, she made everything simple and straightforward, and handled all the details carefully and efficiently. I couldn’t be happier!

The agent Sara was nice enough but when it came to sending her my documents the process was not smooth at all. I would send her my docs and she would say “ok yes this will work” but then come back later and say she needed something else. I had to notorize documents 4 different times, wasting my time and money, because she kept approving them without recognizing errors and then would come back later and say there was an issue. It was a very frustrating process for me, but I’m giving 3 stars because they got me a much lower car payment and they did send a gift card for the inconvenience.

My experience was great. Liz was extremely helpful through the process. Caribou offered me my refi when two others denied. Not sure why I was denied all my scores were over 650 and no late payments. Either way Caribou approved me!

I was so surprised with how fast I was able to refinance my car. Arthur helped me get my car refinanced within the day! He made everything go by fast and easy. Will definitely be recommending to friends and family.

I enjoyed using caribou to refinance my loan. Nina helped me and she communicated with me clearly. I knew everything I needed to get done and she was very quick to respond and patient with me.

Solid user experience all-around from the Caribou interface/site, online application process, online loan management, and most of all the personable and diligent service by my Loan Officer, Arthur Scott, Jr.! And best of all, they managed to find the most competitive rate for my refi loan; lowering my monthly payments by over 10%.

Great experience and Arthur was the best walking me thru the process and making sure I had everything I needed as well as making sure I understood all information. Would do business with them again and recommend to family and friends.

Ryan McDaniel at Caribou Financial made my refinance on my car the best and easiest process. I contacted Caribou, Ryan answered and took over to do everything for me and was on top of the process the entire time. He took the time to give me the best rate and made sure I understood everything before I moved forward. He was available when I needed him and was very professional. The smoothest process I’ve ever had due to him and I was able to go about my day. Thank you, Ryan. I would definitely recommend Caribou to anyone.

My wife and I were working with Coy Nguyen from Caribou to help with an auto loan. After we send our documents and he ran our credit, he stopped replying to my emails. I'm still not sure where we stand as no one from the company will talk to me.

Such an easy and fast process. Daniel Schoonmaker was so helpful and quick to reply. My only regret is not doing this earlier. Got a great rate and saving lots of money in interest and a lower payment. What's not to like.

I’d give my experience more stars if possible. It’s not completely finalized, but I am so impressed with the representative who helped me through the process. High five to Jim Hatch.

Incredibly negative experience. To begin with, I have GOOD credit, not excellent, but good (700+). I responded to their outreach to help me find a better rate on my car loan. Very little transparency into the situation. After a hard credit pull that pushed my score down, I was told they couldn't get me a loan with their first choice. Again, I have a strong income and a score north of 700. They asked if they could try again. so I agreed. Second hard pull. Credit dinged again for that. Then? Nothing. The person I was communicating with simply disappeared. So I now have two new inquiries on my credit and nothing to show for it. They will tell you they can save you hundreds a month, but really they just hurt your credit and do nothing and don't communicate. I wish I had never heard of these clowns.

Wanted to refinance my vehicle and filled out an application online. Loan officer Arthur Scott, with caribou, immediately responded to my application and assisted with the refi process. I was able to get a lower APR and payment within my budget. He did all the heavy lifting, and made this process a breeze. He is very knowledgeable, and helpful is an understatement. If you need help refinancing, Arthur is your guy 100%!

Refinancing with Caribou was so simple. Working with Shaloom Useche was quick and convenient with my ability to do most of the paperwork right from my phone (texting or email) and on the go. I was on the phone for about a hour to discuss all of the information needed and I didn't feel rushed or forced to make a decision. I would definitely recommend working with her and giving this company a chance due to their great rates, transparency and efficiency. I was approved and funded in less than a week. Good job Caribou.